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Member NSPI National Spa and Pool Institute of Canada |
1959 - 2024 |
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IN TOWN DELIVERY POLICY
We offer next day, in town delivery (within the City of Winnipeg) on in stock items purchased through our online store, when you order by 4pm Monday to Thursday. Orders placed Friday, Saturday, or Sunday are delivered the following Tuesday. Delivery days are Monday-Thursday.
A contact person must be available between the hours of 10:00 AM and 4:00 PM to sign for and confirm the items ordered as part of the delivery. In the event someone is not available to sign for delivery, a second delivery attempt will be made on our next delivery day (see above for schedule). If our second attempt to deliver fails, a $15.00 re-delivery charge will apply. We do not deliver to P.O. Boxes.
Oversized, crated and palletized orders are subject to a $100.00 special delivery charge and require a delivery appointment. In a case where special delivery is required, you will be contacted to arrange a delivery appointment by phone or email. In some cases, next day delivery may not be available on oversized, crated, or palletized orders.
Any items damaged or missing must be noted on the delivery receipt and signed for by the driver. North West Wholesale is not responsible for damages/loss not noted on original delivery receipt.